[165134] in North American Network Operators' Group
Re: Typical warranty for generic DWDM transceivers
daemon@ATHENA.MIT.EDU (Jay Ashworth)
Tue Aug 20 09:35:38 2013
Date: Tue, 20 Aug 2013 09:35:06 -0400 (EDT)
From: Jay Ashworth <jra@baylink.com>
To: NANOG <nanog@nanog.org>
In-Reply-To: <alpine.OSX.2.02.1308200854590.7452@unknowna4670627a619.gateway.2wire.net>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
----- Original Message -----
> From: "Brandon Ross" <bross@pobox.com>
> She has sold many thousands of optics, all with lifetime warrantys.
> Many of them to very large and clueful organizations, many of whom are
> represented here on NANOG. Of those thousands sold, I can count less
> than 20 that have been returned.
>
> I've also worked for VARs in the past, and work with several of
> them today, selling new OEM branded optics. I've found a MUCH higher
> percentage of OEM optics having to be returned to the manufacturer.
>
> Of course, take my report with a grain of salt.
Not at all: No one is gonna stop buying Cisco cause a Cisco optic died.
Third-party manufacturers don't have that built in cushion, so it's not
unreasonable that they might pay the higher degree of attention to
reliability that your off-the-cuff statistics imply.
You do want to go third-party, though, not fourth-party or below. :-)
Cheers,
-- jra
--
Jay R. Ashworth Baylink jra@baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII
St Petersburg FL USA #natog +1 727 647 1274
