[164854] in North American Network Operators' Group
Re: Comcast contact
daemon@ATHENA.MIT.EDU (Brandon Galbraith)
Tue Aug 6 12:12:39 2013
In-Reply-To: <7602EBBC-4007-4E59-B6CE-E9B8D4B36250@newslink.com>
Date: Tue, 6 Aug 2013 11:10:30 -0500
From: Brandon Galbraith <brandon.galbraith@gmail.com>
To: Andy Ringsmuth <andy@newslink.com>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Have you monitored your user's home Comcast connection with regards to
packet loss or latency, preferably from network-near the SIP
termination point?
On Tue, Aug 6, 2013 at 10:56 AM, Andy Ringsmuth <andy@newslink.com> wrote:
> Any chance someone on this list is affiliated with Comcast who could cont=
act me off-list? I have an employee in Virginia who works from home using,=
in part, a VOIP desk telephone tied into our office phone system back in N=
ebraska. She's had nothing but problems maintaining a stable connection an=
d I'm at my wit's end to diagnose and fix whatever is causing her problems.
>
> I've got this exact setup with several employees around the country, but =
this one person is the only one who, 1 - has problems and 2 - has Comcast.
>
> Much appreciated!
>
> ----
> Andy Ringsmuth
> andy@newslink.com
> News Link =E2=80=93 Manager Technology & Facilities
> 2201 Winthrop Rd., Lincoln, NE 68502-4158
> (402) 475-6397 (402) 304-0083 cellular
>
>
