[164492] in North American Network Operators' Group
Re: Friday Hosing
daemon@ATHENA.MIT.EDU (Eric Adler)
Sat Jul 13 15:15:30 2013
In-Reply-To: <51E02478.30409@pubnix.net>
Date: Sat, 13 Jul 2013 15:15:07 -0400
From: Eric Adler <eaptech@gmail.com>
To: ahebert@pubnix.net, NANOG <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Just finished migration from a provider that I was no longer happy with to
a new provider. Fully expecting them to turn me off the moment I said
'cancel', I prepared everything in advance, moved all the pointers over a
few days prior to my planned day to tell them to 'shutoff', retrieved a
final backup, then used their web billing interface to tell them I wanted
to cancel service. Much to my surprise, they actually had a selection for
"what date do you want to cancel service on". I set it to be the next
day. I had no issues, but I do attribute much of this to "I migrated
services beginning 6 months prior" (when I decided I was not going to
renew... it was a 2 year contract).
Note: Neither provider is local.
As mentioned by others, it is your responsibility to maintain continuity of
service when you move between providers. The best way I know to ensure
this is to maintain control. Make sure your new system is up and
configured before discontinuing your old system.
- Eric
