[164466] in North American Network Operators' Group
Re: Friday Hosing
daemon@ATHENA.MIT.EDU (Patrick W. Gilmore)
Fri Jul 12 13:54:31 2013
From: "Patrick W. Gilmore" <patrick@ianai.net>
In-Reply-To: <51E0407E.9050207@bryanfields.net>
Date: Fri, 12 Jul 2013 13:54:05 -0400
To: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Jul 12, 2013, at 13:44 , Bryan Fields <Bryan@bryanfields.net> wrote:
> On 7/12/13 1:39 PM, Patrick W. Gilmore wrote:
>> Put another way, whether it was stupid or evil, the results are the =
same. Turning off a customer in good standing is actionable in court, =
and should be avoided by legitimate businesses at nearly all costs.
> You can void a contract at any time so long as you're willing to =
accept the
> result.
Hence the "actionable in court" phrase.
> I've seen people have their service cut off and a carrier keep their
> equipment. Sure they will get it back, but is it worth spending 100k =
fighting
> them in court for three years?=20
Every business makes tough decisions. For instance, judging the =
risk/reward ratio of getting, for instance, loss of use fees, legal =
fees, etc., out of an opponent in a court case.
Either way, I'm interested in hearing when a company does these bad =
things so I can add that into the decision when considering that =
company. (To be clear, one person saying "they cut me off without =
warning" does not automatically mean I would never do business with a =
company. There's always another side. But I still like to collect the =
info when possible.)
In this case, the OP didn't mention which company it was, other than =
"monopole".
--=20
TTFN,
patrick
