[163921] in North American Network Operators' Group
Re: Network diagnostics for the end user
daemon@ATHENA.MIT.EDU (Jake Khuon)
Fri Jun 21 00:47:17 2013
Date: Thu, 20 Jun 2013 21:47:04 -0700
From: Jake Khuon <khuon@NEEBU.Net>
To: Jeffrey Ollie <jeff@ocjtech.us>
In-Reply-To: <CAD-DQxSEWBDbgd+2FTTybWXkNtJbBcaXKV-V7nCdPjbuMT_jpA@mail.gmail.com>
Cc: NANOG <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On 20/06/13 17:45, Jeffrey Ollie wrote:
> Are there any tools out there that we could give to our end users to help
> diagnose network problems? We get a lot of "the Internet is slow" support
> calls and it would be helpful if we had something that would run on the end
> user's computer and help characterize the problem. We have central
> monitoring system of course but that doesn't always give a complete
> picture, as the problem could always be on the end user's computer - slow
> hard drive, not enough memory, wrong name servers, etc.
I personally like ICSI Netalyzr for identifying gross issues.
http://netalyzr.icsi.berkeley.edu/
--
/*=================[ Jake Khuon <khuon@NEEBU.Net> ]=================+
| Packet Plumber, Network Engineers /| / [~ [~ |) | | -------- |
| for Effective Bandwidth Utilisation / |/ [_ [_ |) |_| NETWORKS |
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