[163803] in North American Network Operators' Group
Re: Network Vendor suggestions/reviews, Arista Networks, Dell
daemon@ATHENA.MIT.EDU (Michel de Nostredame)
Tue Jun 18 20:57:23 2013
In-Reply-To: <CC75EEBF17C7374EA8309102B7B10C84010AA28550@exchange.shenrons-house.local>
Date: Tue, 18 Jun 2013 17:56:53 -0700
From: Michel de Nostredame <d.nostra@gmail.com>
To: Blake Pfankuch - Mailing List <blake.mailinglist@pfankuch.me>
Cc: "NANOG \(nanog@nanog.org\)" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Tue, Jun 18, 2013 at 5:31 PM, Blake Pfankuch - Mailing List
<blake.mailinglist@pfankuch.me> wrote:
> Let me also clarify, Price per port is not the final deciding factor. We=
are looking much more at a combination of daily operational sanity, troubl=
eshooting features, operational feature set, vendor support quality and pri=
ce.
>
> Support is absolute key. When we need help, we need help quickly and kno=
wledgeable support. The name checkpoint comes to mind when I think of some=
thing I DON=E2=80=99T want for support quality. It also causes nausea=E2=
=80=A6
>
> Thanks,
>
> Blake
I would say Force10 support is very good, especially in bay area that
their HQ is locally here. Most of our questions can be addressed
within only few days even in one day. That probably because our
environment is too simple? Layer-2 TOR S4810, Layer-3 Core Z9000, runs
OSPF and VLT (multiple chassis LAG, this is something like Cisco
VPC/VSS.)
