[162843] in North American Network Operators' Group

home help back first fref pref prev next nref lref last post

Louisiana Optical Network Initiative

daemon@ATHENA.MIT.EDU (John D Caffery)
Thu May 2 15:34:08 2013

From: John D Caffery <jcaffery@lsu.edu>
To: "nanog@nanog.org" <nanog@nanog.org>
Date: Thu, 2 May 2013 17:35:05 +0000
In-Reply-To: <759366B15C91B844B1122B305C967A2A6505D5EC@BY2PRD0612MB671.namprd06.prod.outlook.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

I am sending this query on behalf of the University of New Orleans.  For th=
e past couple of weeks users on their campus are unable to get logged on to=
 the Capital One Online Banking Secure Portal to do their online banking.  =
The UNO AS number is 23666 and LONI, which I am part of, is their internet =
provider, AS number 32440.  None of our other Louisiana Participants seem t=
o have an issue getting there and every test I do from other locations in o=
ur network are successful.  Users can get to the https://onlinebanking.capi=
talone.com site but after putting in their login credentials the site simpl=
y times out.

Capital One peers with both Verizon and AT&T but when I go to the above sit=
e it is via Verizon.

Does anyone know of or have this issue also?  I have a ticket open with Ver=
izon but have yet to get a response.  I was speaking with a representative =
from Capital One but after leaving several voice mails I have yet to get a =
call back.

Thank you in advance for anyone's assistance,

John Caffery
Information Technology Consultant
Louisiana Optical Network Initiative - LONI
O  225.578.7263
C   225.252.3046
www.loni.org<http://www.loni.org/>



home help back first fref pref prev next nref lref last post