[162067] in North American Network Operators' Group

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Re: Speedtest Results speedtest.net vs Mikrotik bandwidth test

daemon@ATHENA.MIT.EDU (Justin M. Streiner)
Mon Apr 1 20:27:31 2013

Date: Mon, 1 Apr 2013 20:27:18 -0400 (EDT)
From: "Justin M. Streiner" <streiner@cluebyfour.org>
To: nanog@nanog.org
In-Reply-To: <02d401ce2f37$b63b4f10$22b1ed30$@hathcock.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

On Mon, 1 Apr 2013, Lorell Hathcock wrote:

> I am having some speedtest results that are difficult to interpret.
>
> Some of my customers have begun complaining that they are not getting the
> proper speeds.  They are using speedtest.net and/or speakeasy.net to test
> the results.

Take the speedtest results with a grain of salt.  Once traffic leaves your 
network, you no longer have (much) control over how packets flow across 
the 'rest of the internet'.

Did the customers report when the issue started?
Are they seeing other performance problems (latency/jitter/packet loss)?
Are you sure no internal links/routers are being saturated, even for brief 
periods of time?

jms


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