[161437] in North American Network Operators' Group
Re: [outages] comcast/sprint oddities
daemon@ATHENA.MIT.EDU (Warren Bailey)
Wed Mar 13 11:55:58 2013
From: Warren Bailey <wbailey@satelliteintelligencegroup.com>
To: Jay Ashworth <jra@baylink.com>, NANOG <nanog@nanog.org>
Date: Wed, 13 Mar 2013 15:55:14 +0000
In-Reply-To: <20917234.9650.1363189733409.JavaMail.root@benjamin.baylink.com>
Reply-To: Warren Bailey <wbailey@satelliteintelligencegroup.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
I once dropped over 1500 bucks on drinks for an entire TAC. Paid for itself=
instantly.. 5 years later I still go straight to Tier III.
From my Android phone on T-Mobile. The first nationwide 4G network.
-------- Original message --------
From: Jay Ashworth <jra@baylink.com>
Date: 03/13/2013 8:50 AM (GMT-08:00)
To: NANOG <nanog@nanog.org>
Subject: Re: [outages] comcast/sprint oddities
----- Original Message -----
> From: "Jeremy Chadwick" <jdc@koitsu.org>
> If you really wanted to bring this up with Sprint, you would need to
> have a relationship with them, and you would *need* to provide source
> and destination IPs.
And there's the point that makes fixing this stuff such a bitch: you almost
never have a relationship with anyone except the carrier you connect throug=
h
(and sometimes not even them :-).
This is, incidentally, why my professional recommendation to people setting
up "nailed up" links over the Internet is to move heaven and earth to
get every point on the same carrier, or to make sure, at the very least
that there is only one exchange point in the middle, and you're a customer
of the carrier on both sides of it.
Having to escalate through 3 or 4 carriers to get something fixed isn't
just time consuming, it's often impossible.
Social engineering NOC hotlines (as much as I hate to advocate it) is
often the only solution; bring your Geek License. :-)
Cheers,
-- jra
--
Jay R. Ashworth Baylink jra@baylink.=
com
Designer The Things I Think RFC 2=
100
Ashworth & Associates http://baylink.pitas.com 2000 Land Rover =
DII
St Petersburg FL USA #natog +1 727 647 1=
274
