[161139] in North American Network Operators' Group
Re: 10 Mbit/s problem in your network
daemon@ATHENA.MIT.EDU (Owen DeLong)
Tue Feb 26 22:56:11 2013
From: Owen DeLong <owen@delong.com>
In-Reply-To: <512D652E.9000508@mompl.net>
Date: Tue, 26 Feb 2013 19:54:01 -0800
To: Jeroen van Aart <jeroen@mompl.net>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Feb 26, 2013, at 5:45 PM, Jeroen van Aart <jeroen@mompl.net> wrote:
> On 02/09/2013 07:55 PM, Constantine A. Murenin wrote:
>> When you are staying at a 3* hotel, should you have no expectations
>> that you'll be getting at least a 3Mbps pipe and at least an under
>> 100ms average latency, and won't be getting a balancer that would be
>> breaking up your ssh sessions?
>=20
> Correct, one should not have expectations of fast reliable internet =
with low latency in a hotel.
>=20
> For many reasons:
>=20
> - internet connectivity at a hotel is just another free amenity like =
after shyave or a hair net, be glad you can at least check your email =
:-)
>=20
This argument fails when compared to my real world observations.
In general, my experience has been that the hotels that offer wifi as a =
free amenity have relatively uncomplicated systems, you get a password =
(if one is required at all) when you check in or when you ask for it and =
it just works.
In contrast, the more expensive hotels that charge have elaborate =
systems designed to make sure they can capture that revenue and that =
nobody gets on without paying. These systems are often poorly =
implemented, poorly managed and extremely prone to various forms of =
failure resulting in a loss of connectivity. The people at the other end =
of the phone when one calls about such problems tend to think nothing of =
rebooting WAPs, etc. in order to try and "shotgun" the user's problem, =
creating a multitude of additional failures for all the other users.
> - a hotel room is (should be) used for sleeping, having sex, watching =
the tv idly, not for work (except emergencies and the likes), even when =
you're on a work trip. Use an actual office for work.
>=20
This is a rather arrogant value judgment for you to think that you have =
a right to inflict on everyone else.
> - such internet connectivity doesn't exist to begin with for the =
average consumer in the USA
>=20
I'm not sure I go quite that far, but, yes, it is not uncommon for =
people to have less than this level of connectivity in their residential =
environments in the US.
> Granted if a hotel markets itself as a business hotel in a business =
area it should include at least half decent internet connectivity, =
otherwise forget it and be glad you can spend some time away from the =
hedonistic attractions of "the net".
Yet my experience has been that to a large extent, the reverse is true. =
I am more likely to get better internet connectivity from a low-budget =
tourist motel in a tourist area than from a "business hotel" in a =
business area.
Hilton owned properties are among the worst in this respect and my =
recent experience at the Hilton LAX has confirmed that they haven't =
gotten any better.
Owen
