[160441] in North American Network Operators' Group
Re: Level3 worldwide emergency upgrade?
daemon@ATHENA.MIT.EDU (Jared Mauch)
Wed Feb 6 08:28:35 2013
From: Jared Mauch <jared@puck.nether.net>
In-Reply-To: <2D0AF14BA6FB334988BC1F5D4FC38CB81E65E5D82C@EXCHMBX.hq.nac.net>
Date: Wed, 6 Feb 2013 08:28:19 -0500
To: Alex Rubenstein <alex@corp.nac.net>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Feb 6, 2013, at 7:57 AM, Alex Rubenstein <alex@corp.nac.net> wrote:
>> Would you rather your ISP not maintain their devices? Are the=20
>> consequences "so bad" of a 30 minute outage that your business
>> is severely impacted?
>>=20
>> - Jared
>=20
> You had me up until that line.
>=20
> That should be expanded a little ...
>=20
> First, I'd say, yes - many businesses would be severely impacted and =
may even have consequential issues if they had to sustain a 30 minute =
outage. Suppose for a moment they couldn't process money machines =
transactions for 30 minutes; or Netflix couldn't serve content for 30 =
minutes; or youporn was offline for 30 minutes.
>=20
> The question should be more along the lines of, "why aren't you =
multihomed in a way that would make a 30 minute outage (which is =
inevitable) irrelevant to you?
Yeah, perhaps not as elegantly worded as I would have hoped, but there =
are many reasons things "go down". Just one of those elements is the =
internet part, there's also transport, power, and other elements that =
combine to make this complex system called the internet. If you N+N or =
N+1 your power, perhaps something similar for your connectivity is =
important. Or you just plan to be down/broken periodically for 30 =
minutes and have a plan to cover that.
The building where our NOC is located sometimes gets evacuated. Having =
a plan for that is important. During one visit, there was a small fire =
in the building (or so we were told). Certainly an unexpected event =
that disrupted us for ~30 minutes. =20
The handling and response of these events certainly is important. I do =
want to understand why and how it's so bad so if there are things as a =
SP in the community we can improve upon we can do that.
That's my real goal, not poking at people who are single homed and down.
- Jared=
