[159577] in North American Network Operators' Group
RE: Issues with level3?
daemon@ATHENA.MIT.EDU (Siegel, David)
Tue Jan 15 14:04:06 2013
From: "Siegel, David" <Dave.Siegel@level3.com>
To: David Miller <dmiller@tiggee.com>, "nanog@nanog.org" <nanog@nanog.org>
Date: Tue, 15 Jan 2013 19:03:49 +0000
In-Reply-To: <50F593F5.8090807@tiggee.com>
Cc: "NetworkOperations@etsms.com" <NetworkOperations@etsms.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Hi David,
I'm sorry you've had so many poor experiences with Level 3 recently, but I =
assure you that we have acknowledged the problem and are actively working o=
n it at present.
Of general operations interest,
I just saw an event notification that matches the description of the proble=
m and our NOC, engineering team and vendor are working together to solve th=
e problem. If you are a customer and believe you are impacted, you can ref=
erence event case ID: 6237890 as potentially being the related case.
Dave
-----Original Message-----
From: David Miller [mailto:dmiller@tiggee.com]=20
Sent: Tuesday, January 15, 2013 10:38 AM
To: nanog@nanog.org
Cc: NetworkOperations@etsms.com
Subject: Re: Issues with level3?
On 01/15/2013 11:12 AM, Network Operations wrote:
> Anyone seeing any issues with level3? We can connect to every other IP i=
n our Class C. When tracerouting to individual IP's, (x.x.x.50/51/52/53) w=
e get a drop at ge-4-16.car2.Washington1.Level3.net [4.59.146.53] for 50, b=
ut 51 is fine, drop for 52, 53 is fine.
>
> Thanks.
>
It is not just you. We are seeing issue with that Level3 router/site as we=
ll.
I would report it to Level3, but I don't see any need to add to my already =
extensive collection of one line Level3 support responses saying "All is we=
ll. Nothing to see here. All is well."
My guess would be that your up/down for individual IPs is a result of your =
testing methodology. That Level3 router/site appears to be dropping some pa=
ckets to all IPs that I tested before dropping my conn there.
Our response to the nearly constant Level3 issues of the past 12/18 months =
has been terminate them. The washington1.level3 site was unfortunately the=
last on my list of DCs.
--
-______________________
David Miller
dmiller@tiggee.com
