[157418] in North American Network Operators' Group
RE: Centurylink Contact
daemon@ATHENA.MIT.EDU (Kevin Broderick)
Fri Oct 19 16:19:11 2012
From: "Kevin Broderick" <kbroder@accretive-networks.net>
To: "'Joel Maslak'" <jmaslak@antelope.net>,
"'NANOG list'" <nanog@nanog.org>
In-Reply-To: <CADb+6TDofJstJ4Lf_dpvAonNg4_xf0WE0GXOShN0uVNGYq4C5Q@mail.gmail.com>
Date: Fri, 19 Oct 2012 13:17:58 -0700
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
If it was the cut that happened at 10:40 PDT it was restored at 12:50 PDT.
We lost RX on a circuit, but not TX.
Kevin Broderick - IT Operations Manager
---------------------------------------
IT Operations/Network Engineering
Accretive Networks / Wolfe.Net / CamTV
ITOps@accretivetg.com
p 206.269.0190
t 800.965.3363
f 206.269.0188
-----Original Message-----
From: Joel Maslak [mailto:jmaslak@antelope.net]
Sent: Friday, October 19, 2012 1:13 PM
To: NANOG list
Subject: Centurylink Contact
Does anyone have a good contact to report outside plant issues in the
Denver, CO area?
Some construction equipment in my neighborhood snagged and snapped a
messenger cable between poles, and probably stretched some copper.
I'd like to make sure that CL actually gets notified and gets it fixed. My
line is fine, so their automated residential customer service line wasn't
helping me at all.
