[157052] in North American Network Operators' Group
Technical contact at XO/Concentric
daemon@ATHENA.MIT.EDU (Knut A. Syed)
Thu Oct 4 11:22:07 2012
Date: Thu, 04 Oct 2012 17:18:00 +0200
From: "Knut A. Syed" <kas@kas.no>
To: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Hi,
If anyone from XO/Concentric is on on the list or anyone has a technical
contact who can help with connectivity issues to their hosted Web-sites,
please pass this along to the right person/team or respond to me off-list.
Some of our customers are having problems connecting to Web-services
hosted by XO/Concentric. The problem is limited to customers within a
certain /17 allocation we have (82.134.0.0/17). Ping and connections to
the SMTP-service on the same destination IP are fine. But when the
customers try to connect to the HTTP-service tcpdumps shows that no
packets are returned.
We have tried Customer Care to no help.
TIA!
Kind Regards,
Knut A. Syed
