[155684] in North American Network Operators' Group
Re: Comcast 1,
daemon@ATHENA.MIT.EDU (Patrick W. Gilmore)
Tue Aug 21 14:10:10 2012
From: "Patrick W. Gilmore" <patrick@ianai.net>
In-Reply-To: <63E9DAB0-49C5-41F4-B9C8-98ECF0DAD4A0@ianai.net>
Date: Tue, 21 Aug 2012 14:09:35 -0400
To: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Just as a follow up, leaving my driveway this morning, the tech was =
installing a new pedestal. Said everything should be fixed today.
Comcast++
--=20
TTFN,
patrick
On Aug 20, 2012, at 17:22 , Patrick W. Gilmore <patrick@ianai.net> =
wrote:
> Comcast has already contacted me to fix this up.
>=20
> --=20
> TTFN,
> patrick
>=20
>=20
> On Aug 20, 2012, at 16:12 , Patrick W. Gilmore <patrick@ianai.net> =
wrote:
>=20
>> Given the recent VZ thread, I thought I'd show why my new house has =
crap Internet.
>>=20
>> The story: A piece of underground cable went bad. The techs didn't =
pull new underground cable. They decided it was better to do it "arial" =
(if you can call 2 feet "arial"). They took apart the two pedestals on =
either side of the break and ran a new strand of RG6 (yes, the same =
stuff you use inside your home, not the outside-plant rated stuff) tied =
to trees with rope.
>>=20
>> =
<http://ianai.smugmug.com/BostonPix/2012/Comcast-Atherton-Street>
>>=20
>> These pedestals have looked like this for months apparently. I =
called the 800 # and complained, they rolled a truck. The guy didn't =
even come in my house, just gave me his supervisor's number and said =
that he's a home tech, the outside plant guys are the problem and he =
can't fix it. A second guy rolled up while we were chatting and told me =
he had a call around the block for the same thing. They've been taking =
complaints about this for months and are as tired of it as we are. I =
assured them I was more tired of it, given he was getting paid while I =
was paying, but I understood their situation.
>>=20
>> Of course, since the other "broadband" option at my house is 1 Mbps =
Verizon DSL, I don't have much leverage. :(
>>=20
>> --=20
>> TTFN,
>> patrick
>>=20
>> P.S. Worst part is AT&T sux there too, so I have a picocell - which =
runs over the Comcast cable mode....
>>=20
>=20
