[155643] in North American Network Operators' Group
RE: Verizon's New Repair Method: Plastic Garbage Bags
daemon@ATHENA.MIT.EDU (Eric Wieling)
Mon Aug 20 15:57:37 2012
From: Eric Wieling <EWieling@nyigc.com>
To: "Justin M. Streiner" <streiner@cluebyfour.org>, "nanog@nanog.org"
<nanog@nanog.org>
Date: Mon, 20 Aug 2012 15:57:05 -0400
In-Reply-To: <Pine.LNX.4.64.1208201536560.5794@whammy.cluebyfour.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Unfortunately, the lines are being resold by a CLEC. My understanding is t=
he PUC/PSC doesn't take complaints from CLECs and, since the customer is cu=
stomer of the CLEC, any complaints which are filed go against the CLEC, not=
Verizon. =20
-----Original Message-----
From: Justin M. Streiner [mailto:streiner@cluebyfour.org]=20
Sent: Monday, August 20, 2012 3:41 PM
To: nanog@nanog.org
Subject: Re: Verizon's New Repair Method: Plastic Garbage Bags
On Mon, 20 Aug 2012, Joel Esler wrote:
> Can we all just agree that the whole pole needs to be restrung?
> That's horrible!
Agreed, but Verizon and whoever happens to be on that pole are pretty unlik=
ely to do that unless pushed. The NY Public Service Commission might find =
the state of what's on that pole interesting, particularly with supporting =
documentation (trouble history, pole number/location, etc).
jms
> On Aug 20, 2012, at 3:25 PM, Harry Hoffman <hhoffman@ip-solutions.net> wr=
ote:
>
>> What? That's totally legit. Look! There's even bubble wrap there for=20
>> cushioning! ;-)
>>
>> On 08/20/2012 03:09 PM, Eric Wieling wrote:
>>> For a while we have had a customer with some lines which go down every =
time it rains. We put in the trouble ticket, a couple of days later Veriz=
on says the issue is resolved...until the next time it rains.
>>>
>>> The customer sent us some pictures today of the pole outside their offi=
ce. The repair appears to be wrapping some plastic bags around something =
up on the pole. Here is link to the pictures the customer sent us, in case=
anyone in the mood for a good scare.
>>>
>>> http://rock.nyigc.net/verizon/
>>>
>>>
>>>
>>>
>>
>
>
>
