[155211] in North American Network Operators' Group

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Re: UCSF Network Admin??

daemon@ATHENA.MIT.EDU (Mark Andrews)
Wed Aug 1 18:04:11 2012

To: Robert Glover <robertg@garlic.com>
From: Mark Andrews <marka@isc.org>
In-reply-to: Your message of "Wed, 01 Aug 2012 10:51:10 MST."
 <50196C8E.60100@garlic.com>
Date: Thu, 02 Aug 2012 08:03:07 +1000
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org


In message <50196C8E.60100@garlic.com>, Robert Glover writes:
> Hello,
> 
> Is there anyone with clue from UCSF on-list?  Or if someone knows how to
> put me in contact with them, that would be great.
> 
> We are not able to query their DNS servers from our network.  We've got
> users not able to access anything UCSF due to this.
> 
> Thus far, their response has been to manually put DNS entries into our
> users hosts file, not actually fix the real issue.

Please, please don't misuse "DNS entries".  Host files DO NOT and
NEVER HAVE taken "DNS entries".  The contain hostname/address
mappings but they are not and never bave been DNS entries.

> Thanks,
> -Robert
> 
-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742                 INTERNET: marka@isc.org


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