[153715] in North American Network Operators' Group

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Problems connecting to Web-sites hosted by XO/Concentric

daemon@ATHENA.MIT.EDU (Syed Knut A.)
Mon Jun 11 08:33:50 2012

From: Syed Knut A. <Knut.Syed@bkk.no>
To: "NANOG (nanog@nanog.org)" <nanog@nanog.org>
Date: Mon, 11 Jun 2012 12:32:40 +0000
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Hi,

Some of our customers (BKK Fiber is an ISP) are having problems connecting =
to Web-services (TCP port 80) hosted by XO/Concentric.  tcpdump shows that =
no packets are returned.  Ping and connection to the SMTP-service (TCP port=
 25) on the Webserver hosts are fine. The problem seem to be limited to cus=
tomers within a certain /17 allocated to us.

I have tried Customer Care to no help.

Has anybody else experienced the same with XO/Conecentric?  Does anybody ha=
ve contact information to Concentric operations?

Kind Regards,

Knut A. Syed
Senior Network Engineer

BKK Fiber AS  |  Postboks 7050, 5020 Bergen  |  T: +47 55 12 75 53 |  M: +4=
7 916 39 767  |  www.bkk.no<http://www.bkk.no/>





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