[152719] in North American Network Operators' Group
Re: eircom.net contact
daemon@ATHENA.MIT.EDU (Niall Kearney)
Fri May 11 04:27:34 2012
In-Reply-To: <20120511061059.41040.qmail@joyce.lan>
Date: Fri, 11 May 2012 09:26:35 +0100
From: Niall Kearney <mantel@gmail.com>
To: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
That sounds like Eircom. They're in financial trouble at the moment so they
probably doubly don't care about their customers or anyone else unless
they're taking them to court or willing to buy them. Their twitter account
seems to be responsive ( https://twitter.com/#!/eircom ) although getting
them to understand might take a few steps.
Niall
On 11 May 2012 07:10, John Levine <johnl@iecc.com> wrote:
> In article <4FAC0660.7020200@hopone.net> you write:
> >Actually, that might of worked. I at least got someone's 'out of the
> >office' auto response this time around instead of the 'fill out a form
> >on our website'. Looks like I need to wait until May 15th though.
>
> Last time I tried to engage with Eircom, I encountered a severe case
> of "we don't care, we don't have to, we wouldn't even know how, we're
> The Phone Company."
>
> R's,
> John
>
>
