[152291] in North American Network Operators' Group
Re: Partial Outage with TW Telecom and CenturyLink
daemon@ATHENA.MIT.EDU (Bret Palsson)
Tue Apr 24 12:38:02 2012
From: Bret Palsson <bret@getjive.com>
In-Reply-To: <CAE_aTPOip1THA1VrhaL7=UTetaFZYfdNc0BrKj=p4JE+gDnuGQ@mail.gmail.com>
Date: Tue, 24 Apr 2012 10:37:04 -0600
To: david peahi <davidpeahi@gmail.com>
Cc: nanog@nanog.org, "Eric C. Miller" <eric@ericheather.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
We have a ticket open with Level3. Our customers on the the west coast =
using CenturyLink are not receiving traffic.
-Bret
On Apr 24, 2012, at 10:35 AM, david peahi wrote:
> Yesterday at about 3 pm PDT DNS resolution problems were experienced
> through Centurylink. Apparently their Phoenix DNS servers were =
unreachable
> for some time. These types of incidents never happened with Qwest. =
Anyone
> else report a service degradation since Centurylink took over?
>=20
> On Tue, Apr 24, 2012 at 6:22 AM, Eric C. Miller =
<eric@ericheather.com>wrote:
>=20
>> Morning Everyone,
>>=20
>>=20
>>=20
>> Yesterday between about 1900 and 2230 UTC, we had a partial drop with
>> reaching various sites through TW Telecom from our circuit in =
Orlando, FL.
>> The unavailable sites included Facebook, Newegg, and Godaddy. The =
outage
>> did not affect our Atlanta TW Telecom. I confered with a colleague =
who
>> manages a large customer in Apopka who said that they appeared not to =
be
>> affected. His circuit and ours loop to the same TW Telecom POP.
>>=20
>>=20
>>=20
>> But even more Murphy than that, our Centurylink secondary circuit was
>> having a routing loop issue at the same time, so while our BGP routes =
were
>> being advertised to world through Centurylink, the circuit was =
useless.
>> Centurylink aknowledged the existence of a bigger transport issue and =
said
>> that we weren't the only customer affected.
>>=20
>>=20
>>=20
>> Anybody else notice these issues or have any other insight?
>>=20
>>=20
>>=20
>> Thanks!
>>=20
>>=20
>>=20
>> Eric Miller
>>=20
