[151112] in North American Network Operators' Group
RE: BellSouth (att?) with a clue in Raleigh, NC
daemon@ATHENA.MIT.EDU (Mario Eirea)
Mon Mar 12 00:52:53 2012
From: Mario Eirea <meirea@charterschoolit.com>
To: "Faisal@snappydsl.net" <Faisal@snappydsl.net>, "nanog@nanog.org"
<nanog@nanog.org>
Date: Mon, 12 Mar 2012 04:51:43 +0000
In-Reply-To: <4F5D6769.9040604@snappydsl.net>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On 3/11/2012 10:25 PM, Mario Eirea wrote:
> It has been my personal experience that when UVerse enters an area, tradi=
tional DSL has disappears.
Yes, that is true, AT&T would mark an area as not qualifying for DSL if the=
re was Uverse in the Area, but this practice has been in-consistent.
> There are locations where we have ONUs in the building with available D=
SL circuits and they refuse to sell it to us.
Yes, we have seen that too, not sure what is the official reason, but in sy=
stem show the Remote DSLAM being out of capacity. :)
I'm sure this is true, I know we have requested service disconnections more=
than once in the past and have had the account closed, but DSL has remaine=
d on the line. Plug in a modem and you get sync, type in a user and passwor=
d for another site and you are surfing... I hope they don't make it a habit=
of leaving circuits up for non paying customers. That a lot of unused serv=
ice going to waste.
> On another note, they sometimes try to offer us a 768k connection in a =
place where we currently have 6mb DSL service.
There has to be more context to this... a lot of DSLAM they are or have qui=
etly turned down backhaul capacity, as such new circuits are only for lower=
speeds.
> One more thing, once you get UVerse, you have to forfeit your=20
> traditional DSL. Apparently, the two services cannot coexist (some=20
> billing program issue),
Yes that is correct ...
> what makes it worse, if you suddenly realize your 6Mb was replaced with a=
768k UVerse, there's no going back.
That does not make sense... there is no such thing as 768K Uverse...=20
(Uverse starts at 3meg down, 768K down is called DSL Lite.. )
That's what I thought, but not the case. This is especially prevalent in th=
e South Miami area. One think I know is that the service was labeled "UVers=
e" not "Fast Access DSL", however, I cannot tell you if the underlying tech=
nology is ADSL or VDSL2 (we went running to the hills after 768k). The just=
ification they gave us for the lower speeds on the "UVerse" service was tha=
t they were in the process of transitioning their existing DSL service to U=
Verse, and until that was complete, the backhaul capacity was not going to =
be available. I still don't believe this... Does not make any sense to me t=
hat they would have to wait for everyone on their old service to switch to =
UVerse before they make the bandwidth available. Its ATT, I have a real har=
d time cutting though all the layers of junk before you get to someone that=
actually tells you the truth or knows what's going on.
> If you can avoid the ATT hassle. Try looking into wireless providers.
Agreed...
> WiMax has come to the rescue many times when the Cable and Telco compan=
ies have not been able to provide us with the service at the price point we=
were looking for.
Agreed..
>
> -Mario Eirea
>
> On Mar 10, 2012, at 9:03 PM, "chris"<tknchris@gmail.com> wrote:
>
>> Hi,
>>
>> I am trying to look into dsl in the RDU area and at&t customer=20
>> service has been exceedingly unhelpful only telling me "no service=20
>> available, we have no idea when services will become available, check ba=
ck periodically".
>> I would atleast like to get an answer that theres no available=20
>> capacity, its over the 18k limit of dsl, or some other logical=20
>> answer. Is there anyone at bellsouth/att or one of their clec's who=20
>> can help me do some qual's and hopefully also help get this delivered?
>>
>> i did some lookups on known pots in the area and came up with:
>> LATA426
>> NameR ALEIGH N CAROLINA
>> Historical Region BellSouth
>> Area Codes in LATA 919
>> Carrier
>> Common Name AT&T Southeast
>> OCN 9417
>> OCN Type RBOC
>> Name Bellsouth Telecomm Inc dba Southern Bell Telephone& Telegraph=20
>> Abbreviation BELLSOUTH SO BELL DBA Southern Bell Telephone& =20
>> Telegraph FKA Southern Bell Telephone& Telegraph
>>
>>
>> so im pretty sure im contacting the right telco just surprised that=20
>> their customer service is offering pots but says no internet available, =
wtf?
>>
>> thanks for any info you can provide,
>> chris
>
