[150327] in North American Network Operators' Group
Re: Customer Notification System.
daemon@ATHENA.MIT.EDU (Tom Pipes)
Tue Feb 21 18:08:28 2012
In-Reply-To: <1127e0dfbaac47b397aa78457801df15@mail1.jabbroadband.local>
Date: Tue, 21 Feb 2012 17:07:22 -0600
From: Tom Pipes <tompipes@corp.skybeam.com>
To: James Wininger <jwininger@ifncom.net>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Not sure if you have a customer database/spreadsheet and what OS platform
you use, but this product has served us well in the past:
http://www.massmailsoftware.com/bulkmail/
Tom Pipes
tom.pipes@t6mail.com
On Tue, Feb 21, 2012 at 4:58 PM, James Wininger <jwininger@ifncom.net>wrote:
> We are a smaller ISP in Indiana. We are growing quite rapidly (yeah for
> us). We have a need for a customer notification system. We have simply
> out grown the ability to send emails to our customers manually. We need
> to have a better way of notifying our customers of maintenance etc.
>
>
>
> We would need to send notifications out to say about 400 customers.
> Ideally the system would send an attached PDF. It would be great if this
> system were SQL based etc.
>
>
>
> Does anyone know of a system that is out there that does this? We have
> looked at a few applications (windows based) but integration with
> billing etc seems to be a caveat. I have thought of possibly using a
> mailing list type approach, but that gets us back to (almost) where we
> are today. Any pointers would be greatly appreciated.
>
>
>
> --
>
> Jim Wininger
>
> jwininger@ifncom.net
>
>
>
>
