[150252] in North American Network Operators' Group
Re: facebook.com DNS not found 20120218 2125 UTC
daemon@ATHENA.MIT.EDU (Jay Ashworth)
Mon Feb 20 10:38:31 2012
Date: Mon, 20 Feb 2012 10:37:21 -0500 (EST)
From: Jay Ashworth <jra@baylink.com>
To: NANOG <nanog@nanog.org>
In-Reply-To: <CAL9jLaZ06RLHfp=mqbbzcdXH=pQ5QDo+10EBjjxg8fUxUGJ_zQ@mail.gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
----- Original Message -----
> From: "Christopher Morrow" <morrowc.lists@gmail.com>
> This sort of thing happens 'often' ('XXX is not available, wtf?')
>
> should there be some set of troubleshooting steps followed, like a
> list of thing you'd do in order to show you'd troubleshot the problem
> and it wasn't "your problem"? Something along the lines of:
>
> o whois output
> o dig NS output
> o dig +trace output
> o 'downforeveryoneorjustme.com' says things are tango-uniform
> o other...
>
> reported such that others can either refute usefully or corroborate.
That's our ruleset on Outages; I repost it every so often (optimally
monthly, though it's not automated yet...)
Cheers,
-- jra
--
Jay R. Ashworth Baylink jra@baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII
St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274
