[150024] in North American Network Operators' Group
Re: Common operational misconceptions
daemon@ATHENA.MIT.EDU (John Osmon)
Fri Feb 17 12:34:47 2012
Date: Fri, 17 Feb 2012 10:33:56 -0700
From: John Osmon <josmon@rigozsaurus.com>
To: nanog@nanog.org
In-Reply-To: <4F3E6FE1.7030607@netwolves.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Fri, Feb 17, 2012 at 10:18:57AM -0500, Steve Clark wrote:
> I agree with this 100%.
>
> Having worked with many people over the last 40 years, the good trouble
> shooters understood how things
> were suppose to work. This helps immeasurably in determining where to start
> looking.
Don't forget that a lot of the best figure things out *while*
troubleshooting things they don't (yet) understand.
Give curious people good tools and interesting problems -- the rest will
sort itself out.
