[148972] in North American Network Operators' Group

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Re: Akamai/Integra issue?

daemon@ATHENA.MIT.EDU (Patrick W. Gilmore)
Thu Jan 26 18:38:50 2012

In-Reply-To: <A1B9BAEA8FE39847BCD6C473E894B5954133F2E0@SDEXMB02.Proflowers.com>
From: "Patrick W. Gilmore" <patrick@ianai.net>
Date: Thu, 26 Jan 2012 18:38:22 -0500
To: North American Operators' Group <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Akamai has a 24/7 NOC, noc@akamai.com or +1-617-444-3007.  These are publish=
ed at <http://www.akamai.com/peering/> and other places.

Akamai does not watch NANOG-l 24/7.=20

--=20
TTFN,
patrick

Composed on a virtual keyboard, please forgive typos.=20


On Jan 26, 2012, at 18:15, Thomas Magill <tmagill@providecommerce.com> wrote=
:

> I worked with Akamai this morning but by the time they got someone to work=
 with me the issue had resolved itself.  They didn't know of any cause from t=
heir end.  All seems fine now though.
>=20
> -----Original Message-----
> From: Rubens Kuhl [mailto:rubensk@gmail.com]=20
> Sent: Wednesday, January 25, 2012 5:49 PM
> To: Thomas Magill
> Cc: nanog@nanog.org
> Subject: Re: Akamai/Integra issue?
>=20
> May be the attack on Facebook put Akamai into DEFCON 1 ?
> http://www.readwriteweb.com/archives/anonymous_claims_responsibility_for_f=
acebook_outag.php
>=20
>=20
> Rubens
>=20
>=20
> On Wed, Jan 25, 2012 at 10:14 PM, Thomas Magill <tmagill@providecommerce.c=
om> wrote:
>> This morning we began having issues at one of our sites.  Eventually the s=
ystems teams tracked it down to some Akamai hosted content.  I did some debu=
gs and found that traffic transiting Integra is getting back RST packets for=
 anything at *.akamaiedge.net.  I rerouted the known bad hosts through our b=
ackup provider and that resolved the issue, but more keep popping up  due to=
 DNS changes.  Has anyone else had any issues with akamaiedge.net today?
>>=20
>> If an Akamai operator is on please email me offline.
>>=20
>> Thomas Magill
>> Sr. Network Engineer
>> Office: (858) 909-3777
>> Cell: (858) 869-9685
>> mailto:tmagill@providecommerce.com
>>=20
>> provide-commerce
>> 4840 Eastgate Mall
>> San Diego, CA  92121
>>=20
>> ProFlowers<http://www.proflowers.com/> |=20
>> redENVELOPE<http://www.redenvelope.com/> | Cherry Moon Farms<http://www.c=
herrymoonfarms.com/> | Shari's Berries<http://www.berries.com/>
>>=20
>=20


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