[148383] in North American Network Operators' Group

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RE: Verizon FIOS/DSL - Southern California DNS Issues

daemon@ATHENA.MIT.EDU (David Siegrist)
Fri Jan 13 13:27:38 2012

From: David Siegrist <David@crmls.org>
To: James Laszko <jamesl@mythostech.com>, "nanog@nanog.org" <nanog@nanog.org>
Date: Fri, 13 Jan 2012 18:25:40 +0000
In-Reply-To: <8078ED370ADA824281219A7B5BADC39B1444F522@MBX023-W1-CA-5>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Hi James,

Can you do me a favor and post what you are seeing on the link I provided. =
=20

http://forums.verizon.com/t5/FiOS-Internet/DNS-issues-in-SoCal/td-p/393781/=
highlight/true

Maybe enough of the community post it may get Verizon's attention. =20

David Siegrist
IT Systems Manager
david@crmls.org

-----Original Message-----
From: James Laszko [mailto:jamesl@mythostech.com]=20
Sent: Friday, January 13, 2012 10:22 AM
To: David Siegrist; nanog@nanog.org
Subject: RE: Verizon FIOS/DSL - Southern California DNS Issues

>Has anyone been experiencing Verizon FIOS/DSL DNS issues for the past 72 h=
ours?
>Looks like Verizon FIOS/DSL is blocking legitimate sites, ours being one o=
f them.  We have over 300 of our members throughout California on Verizon F=
IOS/DSL experiencing issues getting to sites.  >One of the big ones is Bank=
 of America.  I have started a post on Verizon's site and directed our memb=
ers to post their issues there.
>
>http://forums.verizon.com/t5/FiOS-Internet/DNS-issues-in-SoCal/td-p/393781=
/highlight/true
>
>I can't seem to get the issue escalated.  Thought I would get the opinion =
of the group to see how to get this issue to the actually engineers that ha=
ve access to Verizon's DNS servers.
>
>Thanks in advance.
>
>David Siegrist
>IT Systems Manager
>david@crmls.org

We are seeing all kinds of oddities through Verizon FIOS for a ton of our c=
ustomers in the Riverside County area as well.  Looks like HTTP / HTTPS fil=
tering or something.  Some sites can get to places that others (right next =
door) cant.  Pings and traceroutes work, but HTTP / HTTPS connections fail =
to various places.  We are also seeing HORRIBLE performance of VOIP to mult=
iple providers for every one of our FIOS customers.....  We have been unabl=
e to get any support from Verizon ourselves...   If anyone knows anyone who=
 knows anything at Verizon, please pass the information along!


Thanks,


James Laszko
Mythos Technology Inc
jamesl@mythostech.com




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