[147686] in North American Network Operators' Group
Re: Microsoft JMRP (Mail) Admin Needed
daemon@ATHENA.MIT.EDU (Richard Laager)
Tue Dec 20 02:20:34 2011
From: Richard Laager <rlaager@wiktel.com>
To: nanog@nanog.org
In-Reply-To: <CAArzuot6vf0SaBM2ds--YKhgybYJn3m+6PfDe=AcpNH3ZvNvhQ@mail.gmail.com>
Date: Tue, 20 Dec 2011 01:19:39 -0600
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
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On Tue, 2011-12-20 at 12:39 +0530, Suresh Ramasubramanian wrote:
> On Tue, Dec 20, 2011 at 12:23 PM, Richard Laager <rlaager@wiktel.com> wro=
te:
> > <rant>I'm not sure why it's necessary to have all these individual
> > "feedback loop" processes anyway. Why can't everyone just send spam
> > reports to the Abuse handles on the relevant WHOIS record?</rant>
>=20
> Feedback loops are sent in machine parseable formats
...
> abuse mailboxes are read by ISP support staff and complaints are
> manually handled.
If the feedback loop complaints are machine parseable, then by
definition a machine can parse the abuse mail stream and separate out
the feedback loop complaints for automated handling before sending the
rest to the human team.
> Every single report spam click by
> a user on hotmail, yahoo etc is fed through their feedback loops (like
> JMRPP for hotmail)
I think the implied point here is that this can be a LOT of mail and
that obtaining the recipient's consent is desirable before sending them
this volume of mail? If so, I think that's a fair point. On the other
hand, the complaints are in response to messages their network sent in
the first place.
Richard
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