[146204] in North American Network Operators' Group

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RE: Time Warner Telecom problems

daemon@ATHENA.MIT.EDU (Thomas York)
Mon Nov 7 11:06:22 2011

From: "Thomas York" <straterra@fuhell.com>
To: "'Blake Hudson'" <blake@ispn.net>,
	<nanog@nanog.org>
In-Reply-To: <4EB80105.8060703@ispn.net>
Date: Mon, 7 Nov 2011 11:04:59 -0500
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

FWIW, We saw issues here in Indianapolis between TWTC and L3 up until a =
few minutes ago.

--Thomas York

-----Original Message-----
From: Blake Hudson [mailto:blake@ispn.net]=20
Sent: Monday, November 07, 2011 11:02 AM
To: nanog@nanog.org
Subject: Re: Time Warner Telecom problems


Joe Greco wrote the following on 11/7/2011 9:54 AM:
>> Gizmodo is reporting problems at Time Warner Telecom .... we're=20
>> suffering from it too and calls to the NOC have not been answered so=20
>> far...  does anyone have any further information?
>>
>> http://gizmodo.com/5857010/massive-time-warner-outage-hits-the-us
> Actually, it looks to me like they mean "Time Warner", because that's=20
> what they said.
>
> The company once known as "Time Warner Telecom" has always been a=20
> different entity, and hasn't been known as that in some time, now=20
> being called "twtelecom."  Much of that company is what was once known =

> as inc.net, a Milwaukee area provider of the '90's.
>
> Time Warner Cable appears to have experienced an implosion this=20
> morning, being out of service for about 11 minutes.  During that time, =

> packets originating here in Milwaukee quickly died in Chicago;

Using the looking glass from TWtelecom, we saw 30-60min outage (roughly =
8:30AM to 9:30AM CST) between the Kansas City location and our own =
server room in Kansas City. Other TWtelecom locations appeared to be =
unaffected. Perhaps TWtelecom is served by Timewarner or shares =
equipment in KC. Either way, none of our KC customers who were served =
via TWtelecom or Timewarner were able to reach us. Packets would hit =
Level 3 Communications and die in either direction at the border between
L3 and TW. FWIW, TW was showing a good BGP route to us and vise versa.
http://lglass.twtelecom.net/




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