[145618] in North American Network Operators' Group
RE: [outages] News item: Blackberry services down worldwide
daemon@ATHENA.MIT.EDU (Blake T. Pfankuch)
Thu Oct 13 09:09:47 2011
From: "Blake T. Pfankuch" <blake@pfankuch.me>
To: Matthew Huff <mhuff@ox.com>, 'Jamie Bowden' <jamie@photon.com>, 'Joe
Abley' <jabley@hopcount.ca>
Date: Thu, 13 Oct 2011 13:07:54 +0000
In-Reply-To: <483E6B0272B0284BA86D7596C40D29F9012128D073C3@PUR-EXCH07.ox.com>
Cc: "'nanog@nanog.org'" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Agreed. Had a customer during the timeframe of this week ditch 90 blackber=
ries for iPhone/android devices. He actually sent me a video after BES fin=
ished uninstalling and he shut the server down "so help me I'm never gettin=
g another one of these damn coasters." One user said when they got the pho=
ne "where is the silly wheelie clicky thing." IT manager said "oh no you j=
ust touch the screen." =20
I'm told it was like watching an 8 year old with a box of fireworks and mat=
ches....
For those who complain about security on windows mobile, iPhone or android.=
.. you can do l2tp vpn and then ActiveSync on top of that over https. Mobi=
le device policies in Exchange for user experience control. Overall much e=
asier than Blackberry, not dependent on someone else's equipment for things=
like mail delivery and internet browsing, and one less server to care abou=
t.
-----Original Message-----
From: Matthew Huff [mailto:mhuff@ox.com]=20
Sent: Thursday, October 13, 2011 6:44 AM
To: 'Jamie Bowden'; 'Joe Abley'
Cc: 'nanog@nanog.org'
Subject: RE: [outages] News item: Blackberry services down worldwide
It's called Microsoft Exchange ActiveSync :)=20
It works with Android, Apple and Microsoft devices. I believe both Lotus an=
d Groupwise have licensed and support it as well. We have a few (but now, v=
ery few) blackberry users remaining. They won't let it go until we rip it o=
ut of their hands.
> -----Original Message-----
> From: Jamie Bowden [mailto:jamie@photon.com]
> Sent: Thursday, October 13, 2011 7:36 AM
> To: Joe Abley
> Cc: nanog@nanog.org
> Subject: RE: [outages] News item: Blackberry services down worldwide
>=20
> You are correct. The BES uses PSKs to talk to RIM's servers, which=20
> then uses them to talk to the devices over the carrier networks. All=20
> of this was in complete failure mode until sometime overnight when it=20
> appears to have all started flowing again. Someday either Google or=20
> Apple will get off their rear ends and roll out an end to end=20
> encrypted service that plugs into corporate email/calendar/workgroup=20
> services and we can all gladly toss these horrid little devices in the=20
> recycle bins where they belong.
>=20
> Jamie
>=20
> > -----Original Message-----
> > From: Joe Abley [mailto:jabley@hopcount.ca]
> > Sent: Wednesday, October 12, 2011 6:06 PM
> > To: Phil Regnauld
> > Cc: nanog@nanog.org
> > Subject: Re: [outages] News item: Blackberry services down worldwide
> >
> >
> > On 2011-10-12, at 18:02, Phil Regnauld wrote:
> >
> > > Joe Abley (jabley) writes:
> > >>
> > >> On 2011-10-12, at 13:05, Leigh Porter wrote:
> > >>
> > >>> Email on my iPhone is working fine.. ;-)
> > >>
> > >> The blackberry message service is centralised with a lot of
> > processing intelligence in the core. Messaging services that use the=20
> > core as a simple transport and shift the processing intelligence to
> the
> > edge have different, less-dramatic failure modes.
> > >
> > > This is not the case for corporate customers with dedicated
> > servers,
> > > AFAIU.
> >
> > I'm no expert, but my understanding is that at some/most/all traffic=20
> > between handhelds and a BES, carried from the handheld device=20
> > through
> a
> > cellular network, still flows through RIM.
> >
> >
> > Joe
