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From: "Michael K. Smith - Adhost" <mksmith@adhost.com> To: Owen DeLong <owen@delong.com> Date: Tue, 11 Oct 2011 18:47:05 +0000 In-Reply-To: <12A72E87-09CD-4480-B10C-BD5248BF5799@delong.com> Cc: North American Network Operators' Group <nanog@nanog.org> Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org Just an FYI - even though you approved the wireless charge, it's actually f= ree. They pull the per-diem/week charge off your bill. That applies to al= l NANOG attendees. Mike On Oct 10, 2011, at 11:36 PM, Owen DeLong wrote: > I don't think it is. I think that you can negotiate and I will point out = that the hotel > here has wanted our business enough that they have now scrambled to make > life significantly better. You can also bet I'll be demanding that they c= redit my > $54 that I put on the in-room access be credited to my bill even though A= RIN would > pay it. >=20 > I routinely do this when the conference network (or the in-room network) = sucks and it's provided by the hotel. I have yet to have one refuse my refu= nd request. >=20 > Owen >=20 > On Oct 10, 2011, at 3:41 PM, Frank Bulk wrote: >=20 >> Holding the last 10% of the meeting room payment seems like a good start= for >> any venue. >>=20 >> But as others have indicated, the market may be too small for free-marke= t >> principles to be fully effective. >>=20 >> Frank >>=20 >> -----Original Message----- >> From: JC Dill [mailto:jcdill.lists@gmail.com]=20 >> Sent: Monday, October 10, 2011 1:36 PM >> Cc: North American Network Operators' Group >> Subject: Re: meeting network >>=20 >> On 10/10/11 7:00 AM, Owen DeLong wrote: >>> It would be wise for NANOG to approach future venues and specifically >> discuss these things with the hotel IT departments in question ahead of = time >> so that they have some remote chance of being prepared. >>=20 >> I tried this approach many years ago, for a Blogher conference. The=20 >> hotel's IT people were uncooperative, and incompetent, and they lied=20 >> both about their network design and their equipment capabilities. I=20 >> have since learned that this is par for the course. IMHO the only way=20 >> to solve this problem is with big $$$ penalties in the contract, big=20 >> enough that the incompetent IT people realize their jobs are on the line= =20 >> and relinquish control so experts can get access and set-up things prope= rly. >>=20 >> Also note - the conference or hotel's IT people will always claim they=20 >> have "done this before with no problems" even when they haven't. >>=20 >> jc >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >=20 >=20 -- Michael K. Smith - CISSP, GSEC, GISP Chief Technical Officer - Adhost Internet LLC mksmith@adhost.com w: +1 (206) 404-9500 f: +1 (206) 404-9050 PGP: B49A DDF5 8611 27F3 08B9 84BB E61E 38C0 (Key ID: 0x9A96777D)
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