[145517] in North American Network Operators' Group

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Re: meeting network

daemon@ATHENA.MIT.EDU (Owen DeLong)
Mon Oct 10 23:41:32 2011

From: Owen DeLong <owen@delong.com>
In-Reply-To: <002b01cc879d$c5f2f130$51d8d390$@iname.com>
Date: Mon, 10 Oct 2011 20:36:37 -0700
To: frnkblk@iname.com
Cc: North American Network Operators' Group <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

I don't think it is. I think that you can negotiate and I will point out =
that the hotel
here has wanted our business enough that they have now scrambled to make
life significantly better. You can also bet I'll be demanding that they =
credit my
$54 that I put on the in-room access be credited to my bill even though =
ARIN would
pay it.

I routinely do this when the conference network (or the in-room network) =
sucks and it's provided by the hotel. I have yet to have one refuse my =
refund request.

Owen

On Oct 10, 2011, at 3:41 PM, Frank Bulk wrote:

> Holding the last 10% of the meeting room payment seems like a good =
start for
> any venue.
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> But as others have indicated, the market may be too small for =
free-market
> principles to be fully effective.
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> Frank
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> -----Original Message-----
> From: JC Dill [mailto:jcdill.lists@gmail.com]=20
> Sent: Monday, October 10, 2011 1:36 PM
> Cc: North American Network Operators' Group
> Subject: Re: meeting network
>=20
> On 10/10/11 7:00 AM, Owen DeLong wrote:
>> It would be wise for NANOG to approach future venues and specifically
> discuss these things with the hotel IT departments in question ahead =
of time
> so that they have some remote chance of being prepared.
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> I tried this approach many years ago, for a Blogher conference.  The=20=

> hotel's IT people were uncooperative, and incompetent, and they lied=20=

> both about their network design and their equipment capabilities.  I=20=

> have since learned that this is par for the course.  IMHO the only way=20=

> to solve this problem is with big $$$ penalties in the contract, big=20=

> enough that the incompetent IT people realize their jobs are on the =
line=20
> and relinquish control so experts can get access and set-up things =
properly.
>=20
> Also note - the conference or hotel's IT people will always claim they=20=

> have "done this before with no problems" even when they haven't.
>=20
> jc
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