[142945] in North American Network Operators' Group
Re: Looking for an AT&T contact that can update a prefix list
daemon@ATHENA.MIT.EDU (Adam Rothschild)
Thu Jul 21 09:23:41 2011
In-Reply-To: <03e301cc4796$891dcd80$9b596880$@ngn-networks.com>
From: Adam Rothschild <asr@latency.net>
Date: Thu, 21 Jul 2011 09:21:45 -0400
To: Joe Freeman <joe@ngn-networks.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Thu, Jul 21, 2011 at 7:08 AM, Joe Freeman <joe@ngn-networks.com> wrote:
> If there's an AT&T contact on the list, or if anyone knows how to get a
> prefix filter updated, I'd appreciate a response.
You'll want to mail rm-awmis at ems.att.com, following up with a phone
call to +1-888-613-6330,3,2 once you get an auto-responder providing a
ticket number.
> I put in a request for the update yesterday, and even called in to make sure
> they'd do it, but it's apparently not done yet, and I've had a customer down
> for hours waiting on it.
These requests typically took a couple of weeks to process, with no
support for IRR or other automation.
(fair warning: this data is several years old, and might be dated)
-a
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