[141101] in North American Network Operators' Group
Re: Microsoft's participation in World IPv6 day
daemon@ATHENA.MIT.EDU (Tim Chown)
Fri Jun 3 05:24:08 2011
From: Tim Chown <tjc@ecs.soton.ac.uk>
In-Reply-To: <48664031-D689-4C65-8E22-91ADEE9C37BA@delong.com>
Date: Fri, 3 Jun 2011 10:23:13 +0100
To: NANOG list <nanog@nanog.org>
X-ECS-MailScanner-From: tjc@ecs.soton.ac.uk
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On 3 Jun 2011, at 10:13, Owen DeLong wrote:
>=20
> As I said before, provide pointers to resources where users can follow =
up on actually
> resolving the issues. Their ISP, their IT department, web pages with =
additional
> information on how to diagnose the problem, etc.
I would guess a typical user will call their local helpdesk or ISP first =
if they have problems. They won't have a clue that Google or Facebook =
are down or slow due to IPv6 connectivity issues.
In which case MS providing a syskb entry for those support people to =
point the user at seems pretty reasonable.
One major MS site has gone dual-stack this morning btw :)
Tim
