[139813] in North American Network Operators' Group

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Re: Anyone still maintaining altdb.net?

daemon@ATHENA.MIT.EDU (Bret Palsson)
Wed Apr 20 11:52:26 2011

From: Bret Palsson <bret@getjive.com>
In-Reply-To: <20110420150542.GL68199@gerbil.cluepon.net>
Date: Wed, 20 Apr 2011 09:51:30 -0600
To: Richard A Steenbergen <ras@e-gerbil.net>
Cc: NANOG <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Really... Please provide support? Below is the response I got on April =
11. I don't need a tutorial on how to use the service...

"#ERROR: New maintainers must be added by a DB administrator.
Forwarding new request to db-admin@altdb.net"

If it takes weeks for a maintainer record to be added, the service =
really isn't helping people which is why I offered to be part of that =
service a volunteer.

Frankly I am shocked you would make such comments as:=20
> There is infact more than 1 person volunteering for AltDB, but from =
what=20
> I can see of this April 11th email, it falls into the "please provide=20=

> support" category. :)


I really was requesting: Please do what you signed up to do and add my =
object. If you need more people to help with this process, I'm available =
and would be more than happy to help out, as I do in every position I =
volunteer in.

I've waited 9 days which isn't a lot compared to others I've talked with =
who have waited many weeks or have had no response at all.=20

I also realize people have lives and can't do things on demand when they =
are a volunteer. However for a service to be a service responsibility =
must lie with someone. If no one takes responsibility the service =
becomes unusable and actually becomes a disservice.=20

I appreciate Jon Lewis's response it was much more helpful to know of =
other free services that I can support vs. the non-helpful response I =
got from you.

I only posted to nanog about altdb.net becaus altdb was created by nanog =
members. I like to support nanog and the services the community =
provides.
=20

---- Actual results below -----
Your transaction has been processed by the
IRRd routing registry system.

Diagnostic output:

------------------------------------------------------------

The submission contained the following mail headers:

- From: routing@getjive.com
- Subject: Please add mntner object.
- Date: Wed, 20 Apr 2011 08:24:09 -0600
- Msg-Id: <E5E09659-1601-4C54-9310-8DCA471729B6@getjive.com>


ADD FAILED: [mntner] MAINT-JIVE
mntner:     MAINT-JIVE
descr:      Jive Communications, Inc.
admin-c:    BEP7-ARIN
tech-c:     BEP7-ARIN
upd-to:     routing@getjive.com
mnt-nfy:    routing@getjive.com
auth:       CRYPT-PW jiCdjGQviTmYo
mnt-by:     MAINT-JIVE
changed:    routing@getjive.com 20110411
source:     ALTDB
#ERROR: New maintainers must be added by a DB administrator.
Forwarding new request to db-admin@altdb.net



On Apr 20, 2011, at 9:05 AM, Richard A Steenbergen wrote:

> On Wed, Apr 20, 2011 at 10:30:44AM -0400, Jon Lewis wrote:
>> On Wed, 20 Apr 2011, Bret Palsson wrote:
>>=20
>>> I submitted my objects April 11. the mtrner object needs to be=20
>>> created by the db-admin. I realize this is a volunteer thing. Could=20=

>>> I help out or could the people that are helping out look at adding=20=

>>> my record? I need to setup some peering relationships. I'd prefer to=20=

>>> support open communities rather than paying and am willing to help=20=

>>> out if need be.
>>=20
>> If you're just getting started, it might make sense to look at =
another db.=20
>> IIRC, RIPE's routing registry is free to use, supports md5crypt and=20=

>> PGP/GPG auth, and isn't a volunteer one-man show.
>=20
> One of the premises of AltDB is that no support is provided. For=20
> example, a lot of people send email asking "how do I use this", and =
the=20
> unfortunate answer has to be "sorry we can't help you". If you need=20
> support, then by all means pay the money to someone like RADB and let=20=

> them help walk you through the process. Of course after the initial=20
> mntner creation everything is pretty much automated anyways, so if you=20=

> know what you're doing AltDB provides a free method to maintain your =
IRR=20
> entries with very little sacrificied over a commercial solution.
>=20
> There is infact more than 1 person volunteering for AltDB, but from =
what=20
> I can see of this April 11th email, it falls into the "please provide=20=

> support" category. :)
>=20
> --=20
> Richard A Steenbergen <ras@e-gerbil.net>       =
http://www.e-gerbil.net/ras
> GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 =
2CBC)



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