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Re: OT: Question/Netflix issues?

daemon@ATHENA.MIT.EDU (Joe Blanchard)
Tue Mar 22 22:04:33 2011

In-Reply-To: <AANLkTimRyeB=KroQeZw0BObD+rBS6hAYUuQX3WEa_sps@mail.gmail.com>
Date: Tue, 22 Mar 2011 21:03:41 -0500
From: Joe Blanchard <jbfixurpc@gmail.com>
To: George Herbert <george.herbert@gmail.com>
Cc: Ryan Malayter <malayter@gmail.com>, nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Greetings,

   Just to be clear I am only looking for a scope of the issue I am seeing,
its not a direct assumption of fault or mis-configuration, more so a sanity
check if you will. Thanks much for all of the feed back, as I see it its not
just me. Thanks again

-Joe Blanchard

On Tue, Mar 22, 2011 at 8:27 PM, George Herbert <george.herbert@gmail.com>wrote:

> On Tue, Mar 22, 2011 at 6:20 PM, Ryan Malayter <malayter@gmail.com> wrote:
> >
> >
> > On Mar 22, 7:47 pm, Jeff Kell <jeff-k...@utc.edu> wrote:
> >> Now getting "We re sorry, the Netflix website and the ability to
> >> instantly watch movies are both temporarily unavailable." out of
> Charter.
> >>
> >> Campus getting same routed via 1239 209 2906.
> >>
> >> Jeff
> >
> > Guess that move to Amazon EC2 wasn't such a good idea. First reddit,
> > now netflix.
> >
> http://techblog.netflix.com/2010/12/four-reasons-we-choose-amazons-cloud-as.html
> >
> > I suppose there's a reason you can't get an SLA with any teeth from
> > Amazon...
>
> You're assuming that the outage was somehow related to the quality of
> hosting (virtual server, instance management, etc).
>
> In my experience with large website failures, some of mine and talking
> to others at conferences and elsewhere, I can't recall one where the
> servers HW performance / virtualization management were the root cause
> (and only one that was intrinsically hardware-based, which was a
> catastrophic storage failure and not server failure).  Configuration
> management, inadequate testing of new software, systems management
> error, DBMS throughput capacity, emergent software / architecture
> failures are the usual culprits.
>
>
> --
> -george william herbert
> george.herbert@gmail.com
>
>


-- 
-Joe Blanchard
(262)496-1732

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