[138728] in North American Network Operators' Group
Re: Why does abuse handling take so long ?
daemon@ATHENA.MIT.EDU (Brielle Bruns)
Sun Mar 13 16:06:01 2011
Date: Sun, 13 Mar 2011 14:05:08 -0600
From: Brielle Bruns <bruns@2mbit.com>
To: nanog@nanog.org
In-Reply-To: <20110313084107.19530483@petrie>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On 3/13/11 7:41 AM, William Pitcock wrote:
> well, they should care. if a customer is compromised and ddosing, it
> costs the provider money (additional traffic being pushed bringing your
> 95% closer to your commit levels or possibly causing an overage to be
> incurred.)
>
> by doing nothing it may wind up costing them something - even if they
> can make the money back by passing the overage onto the customer, there
> is a high likelyhood that the customer will just jump ship and not pay
> the invoice and go elsewhere.
>
> william
In the case of a DoS, a call to the legal dept of the ISP might do the
trick. One successful lawsuit against a provider for knowingly allowing
their customers to DoS/DDoS would certainly change alot of attitudes
about the value of an abuse desk.
--
Brielle Bruns
The Summit Open Source Development Group
http://www.sosdg.org / http://www.ahbl.org
