[138716] in North American Network Operators' Group
Re: Why does abuse handling take so long ?
daemon@ATHENA.MIT.EDU (William Pitcock)
Sun Mar 13 09:40:19 2011
Date: Sun, 13 Mar 2011 08:41:07 -0500
From: William Pitcock <nenolod@systeminplace.net>
To: nanog@nanog.org
In-Reply-To: <Pine.LNX.4.64.1103130535250.13814@sasami.anime.net>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Sun, 13 Mar 2011 05:39:02 -0700 (PDT)
goemon@anime.net wrote:
> On Sun, 13 Mar 2011, Alexander Maassen wrote:
> > Why o why are isp's and hosters so ignorant in dealing with such
> > issues and act like they do not care?
>
> they don't act like they do not care. they really *don't* care. no
> acting.
well, they should care. if a customer is compromised and ddosing, it
costs the provider money (additional traffic being pushed bringing your
95% closer to your commit levels or possibly causing an overage to be
incurred.)
by doing nothing it may wind up costing them something - even if they
can make the money back by passing the overage onto the customer, there
is a high likelyhood that the customer will just jump ship and not pay
the invoice and go elsewhere.
william
