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RE: Future of the IPv6 CPE survey on RIPE Labs - Your Input Needed

daemon@ATHENA.MIT.EDU (Frank Bulk)
Tue Feb 1 23:11:12 2011

From: "Frank Bulk" <frnkblk@iname.com>
To: "'Dan White'" <dwhite@olp.net>
In-Reply-To: <20110131155108.GC4714@dan.olp.net>
Date: Tue, 1 Feb 2011 22:10:15 -0600
Cc: nanog@nanog.org
Reply-To: frnkblk@iname.com
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

We've sold routers for years, but make it clear to our customer that we =
are
doing this as a convenience to the customer and that we are not =
responsible
for it.

It's worked for hardware failure, and since we end up providing initial
support for home wireless routers, having a model we're familiar with =
makes
it easier.

Frank

-----Original Message-----
From: Dan White [mailto:dwhite@olp.net]=20
Sent: Monday, January 31, 2011 9:51 AM
To: Jack Bates
Cc: nanog@nanog.org
Subject: Re: Future of the IPv6 CPE survey on RIPE Labs - Your Input =
Needed

On 31/01/11=A009:28=A0-0600, Jack Bates wrote:
>
>
>On 1/31/2011 9:23 AM, Chris Conn wrote:
>>As for the DIR-615, it should, but it doesn't...At least, the E3/E4
>>revisions I had.  I contacted D-LINK support and was able to get a =
beta
>>build that seems promising.  But DHCP-PD over PPPoE works relatively
>>well, minus a couple of little "features".  I am hoping to have that
>>hammered out soon, as the 615 is a capable little sub-50$ home CPE.  =
But
>>D-Link engineering seems receptive to my observations.
>
>My concern as an ISP is the fact that we provide our own CPE, but=20
>customers often buy off shelf CPE. This will lead to serious=20
>interoperability issues if the whole market doesn't get their act=20
>together.

There's a fine line we're trying to hold with what we support. We want =
to
establish a recommended list of residential grade routers for our =
customers
(where appropriate), that they can purchase themselves off the shelf,
without having to deal with the inevitable "you sold me this router, so =
you
need to make it work with my Wii and I don't feel that I should have to =
pay
you" type of headaches, if we were to actually sell the routers =
ourselves.
That rules out 3rd party firmware like dd-wrt, since the customer is
unlikely to get support when calling the vendor.

At this point, I'd be happy with two good options (two different =
vendors)
to recommend. So far, D-link is looking good.

--=20
Dan White



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