[135096] in North American Network Operators' Group
Re: Request Spamhaus contact
daemon@ATHENA.MIT.EDU (Tom Hill)
Mon Jan 17 17:57:35 2011
From: Tom Hill <tom@ninjabadger.net>
To: nanog@nanog.org
In-Reply-To: <AANLkTiks93QZeuw5k3xvz4-krBtGcdfEvUOXrc1Hx0=1@mail.gmail.com>
Date: Mon, 17 Jan 2011 22:57:25 +0000
X-34sp-com-MailScanner-From: tom@ninjabadger.net
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Mon, 2011-01-17 at 17:12 -0500, Jeffrey Lyon wrote:
> Our listing is misleading. They show me specifically what needs to be
> done and why and we will act on it. The problem is that they expect me
> to dig through our customer database and correlate various customers
> to ROKSO listings. I don't have the resources for this.
Is it really? They list the domains in question and the IPs they resolve
to.
You should not need such resources, if you have a system that ties the
accountability of your users to either a domain name OR an IP address.
(Or at the very least, narrows it down to the point where you have
little to no guesswork remaining.)
I agree that this can be highly frustrating, but it sounds more like a
hosting company unprepared for the inevitable 'oh god the sales guys
have sold servers to a ROKSO spammer!'.
Good luck. :)
Tom
