[134907] in North American Network Operators' Group
Re: co-location and access to your server
daemon@ATHENA.MIT.EDU (Seth Mattinen)
Wed Jan 12 16:57:03 2011
Date: Wed, 12 Jan 2011 13:56:07 -0800
From: Seth Mattinen <sethm@rollernet.us>
To: nanog@nanog.org
In-Reply-To: <4D2E0DF2.4010301@mompl.net>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On 1/12/2011 12:24, Jeroen van Aart wrote:
> Cruzio in Santa Cruz recently opened a little co-location facility. That
> makes two of such facilities in Santa Cruz (the other being got.net),
> which could be a good thing for competition.
>
> Their 1U offer comes with limited access to your server, only from 10AM
> to 6 PM. I find that not acceptable. Why wait until 10 AM when a disk
> breaks at 8 PM? But maybe I am being too picky.
>
> What is considered normal with regards to access to your co-located
> server(s)? Especially when you're just co-locating one or a few servers.
>
I treat all my colo customers as 24 hour (escorted) access.
~Seth
