[134420] in North American Network Operators' Group

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Re: reporting physical plant damage to AT&T?

daemon@ATHENA.MIT.EDU (Jay Ashworth)
Wed Jan 5 22:55:25 2011

Date: Wed, 5 Jan 2011 22:53:10 -0500 (EST)
From: Jay Ashworth <jra@baylink.com>
To: NANOG <nanog@nanog.org>
In-Reply-To: <0319E7F7-5BDE-4F4A-B858-6A028C7F3051@netconsonance.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

----- Original Message -----
> From: "Jo Rhett" <jrhett@netconsonance.com>

> On Nov 25, 2010, at 2:11 PM, Kevin Oberman wrote:
> > Have you tried 611 (from an AT&T land-line phone)?
> 
> Many people don't have one. I haven't had one for over 12 years now,
> nor have any of my employers for the last 8 years.

For what its worth, I *have* tried reporting outside plant damage in GTE
FL to Verizon; it's impossible to find anyone who has any clue WTF you're 
talking about.

I call my ex-boss's son, who works there, and ask him to pass it along
to his dispatcher as something *he's* seen.

Cheers,
-- jr 'I realize this doesn't scale' a


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