[134232] in North American Network Operators' Group
Best Customer Support Practices
daemon@ATHENA.MIT.EDU (jacob miller)
Thu Dec 30 01:32:28 2010
Date: Wed, 29 Dec 2010 22:31:28 -0800 (PST)
From: jacob miller <mmzinyi@yahoo.com>
To: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Hi,
Am looking towards formulating a document that will encompass best customer support practices.
Am looking to formulate the document based on well known best practices and experience from different individuals.
Any help will be greatly appreciated.
Thanks.
Regards,
Jacob
