[133785] in North American Network Operators' Group
Re: Some truth about Comcast - WikiLeaks style
daemon@ATHENA.MIT.EDU (Jay Ashworth)
Fri Dec 17 00:29:43 2010
Date: Fri, 17 Dec 2010 00:29:58 -0500 (EST)
From: Jay Ashworth <jra@baylink.com>
To: NANOG <nanog@nanog.org>
In-Reply-To: <4D09E034.1010104@gmail.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
----- Original Message -----
> From: "JC Dill" <jcdill.lists@gmail.com>
> What customers *really* want, and what they gladly accept as long as
> it saves them a few pennies, are miles apart. (Which is why so many
> people blindly give their data to Facebook etc.) This is why I think the
> direction Comcast is going is ultimately going to win in the
> marketplace. Do I *want* to see Comcast win? No! But I think it's an
> inevitable trend. Customers are lazy. Customers are cheap. They will
> - en masse - support the lowest cost solution that *appears* to give
> them something of value, even when it's really not in their best
> interest.
Unless smart people like us *illustrate for them* why in the long run,
it's not really in their best interest. That is our job, at layers 8 and 9,
right?
Cheers,
-- jra
