[133238] in North American Network Operators' Group
Re: Abuse@ contacts
daemon@ATHENA.MIT.EDU (Wayne Lee)
Tue Dec 7 12:26:55 2010
In-Reply-To: <33FE687F-9967-4C80-AF6A-3846D8B1787B@humancapitaldev.com>
Date: Tue, 7 Dec 2010 17:26:48 +0000
From: Wayne Lee <linkconnect@googlemail.com>
Cc: nanog@nanog.org
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
>> How many of you (honestly) actively manage and respond to abuse@ contact
>> details listed in WHOIS? Or have had any luck with abuse@ contacts in
>> the past? Who's good and who isn't?
>
> I answer ours, and I've sent a few abuse complaints (sometimes in error...)
> I haven't kept count, but I'd say I get an answer at least 50% of the time.
My support team and I always answer ours. The only mail auto deleted
is when the person contacting us actually tried to send us a copy of
the virus they received. Damn they got all pissed when the mail was
auto dropped.
Wayne
