[132470] in North American Network Operators' Group

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Re: reporting physical plant damage to AT&T=?UTF-8?B?Pw==?=

daemon@ATHENA.MIT.EDU (Justin M. Streiner)
Thu Nov 25 22:21:24 2010

Date: Thu, 25 Nov 2010 22:21:07 -0500 (EST)
From: "Justin M. Streiner" <streiner@cluebyfour.org>
To: Paul Vixie <vixie@isc.org>
In-Reply-To: <86704.1290729507@nsa.vix.com>
Cc: nanog@merit.edu
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

On Thu, 25 Nov 2010, Paul Vixie wrote:

> i think all of us who place infrastructure in places away from our offices
> should label them clearly as to who to call if they get hit by cars, or if
> not that, make sure google will tell observers how to find us.

Indeed, and along those lines, try to make sure those numbers stay active 
through corporate evolution, acquisitions, etc.  If I dig (no pun 
intended) around enough, I'm sure I can find some boxes with dead "For 
trouble, call..." numbers.  That isn't always possible, and some companies 
are notorious for having 237 different numbers to call depending on what 
you need, but it's probably a lot cheaper to continue operating a 
backwater 800 number than it would be to dispatch techs to re-label field 
equipment.

I hope everyone stateside is having a good and quiet Thanksgiving :)

jms


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