[131376] in North American Network Operators' Group

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VPN issue, and possible cBeyond Engineer request

daemon@ATHENA.MIT.EDU (Blake Pfankuch)
Fri Oct 22 14:23:40 2010

From: Blake Pfankuch <bpfankuch@cpgreeley.com>
To: "nanog@nanog.org" <nanog@nanog.org>
Date: Fri, 22 Oct 2010 12:23:27 -0600
X-MAIL-FROM: <bpfankuch@cpgreeley.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Howdy,
                So I'm fighting a VPN issue, trying to establish a Client t=
o Firewall VPN for remote access with 3 of my customers.  Customer is using=
 a Sonicwall firewall (TZ210 or NSA240 with similar issues).  We have ruled=
 out the firewall being the issue by terminating the internet connection to=
 a switch, static IPing a laptop outside the firewall and successfully esta=
blishing a tunnel.  DHCP information is properly processed by the firewall =
every time, but under 25% of the time it is not received by the client.  An=
y thoughts as to what might be intermittently eating this information?

Alternatively anyone useful from cBeyond who might be able to assist me?  T=
his works perfectly fine for 50+ customers however we have 3 customers on c=
Beyond service that it does not work with.  Again, we can bypass the cBeyon=
d circuit and VPN client connections work as expected.

Any other ideas?

Blake Pfankuch

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