[130124] in North American Network Operators' Group

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RE: Online games stealing your bandwidth

daemon@ATHENA.MIT.EDU (Warren Bailey)
Tue Sep 28 19:10:47 2010

From: Warren Bailey <wbailey@gci.com>
To: Jack Bates <jbates@brightok.net>, manolo hernandez <mhernand1@comcast.net>
Date: Tue, 28 Sep 2010 15:10:23 -0800
In-Reply-To: <4CA24DF0.4080002@brightok.net>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

Our excuse? We have purchased every available transponder on every spacecra=
ft suitable for transmission out of Alaska. Granted, there are additional s=
pacecraft out there with Alaska footprints. We however, being a service pro=
vider, are interested in space segment which gives us quality over quantity=
. Sometimes fiber just isn't an option. So that burger analogy doesn't quit=
e apply here .. because the burger is 100mbps, it space segment alone is 15=
0k a month. Not to mention the modems (and remote people who admin them) in=
 the neighborhood of 140k each side of the link. Plus, the diesel used to p=
rovide power to the Earth station (9$ a gallon) so it can transmit.

Expensive happy meal.

-----Original Message-----
From: Jack Bates [mailto:jbates@brightok.net]=20
Sent: Tuesday, September 28, 2010 12:20 PM
To: manolo hernandez
Cc: nanog@nanog.org
Subject: Re: Online games stealing your bandwidth

On 9/28/2010 2:22 PM, manolo hernandez wrote:
> What is keeping your company from buying more bandwidth? I find the
> excuse of over subscription to be a fail. If that's your companies
> business model then it should not be whining when people are using what
> you sell them. Provision bandwidth accordingly and stop being cheap and
> squeezing every last dime from the end user for bandwidth that can be
> had for less than the price of a burger in some places.
>

You replied to him but under my quoted text, so I'm not sure who you=20
were referring to. However, my company has issues in buying long haul.=20
Bandwidth is cheap, yes. Getting a circuit is not. Currently I have 1=20
option for a 10Gig circuit if I needed it today. That's not very=20
redundant. It took 6 months to get facility upgrades by a large NSP to=20
give me 1gig-e in OKC from DFW (very few NSPs have routers or high speed=20
facilities in Oklahoma and even fewer in OKC. Tulsa has a few extra=20
options). I'm still waiting on what looks like it'll be 1 year+ for a=20
gig-e from another NSP. Going to remote ILEC towns, there's shortages of=20
long haul facilities (in some areas, a single OC-12 sonet run is all=20
that exists and it's dropped off in 3-5 places to various other=20
companies on the way to the ILEC, and the fiber dwindles to 6 meaning=20
primary pair, secondary pair, and backup dark pair is all that exists).=20
The cost to bore new fiber and light it is extremely prohibitive.

We actually have no problems with people using what we sell, and we=20
still have nice oversell margins which makes up our profit (0% oversell=20
would be roughly break even). Many of our problems aren't with users=20
using their bandwidth, but with applications screwing with the user's=20
bandwidth (against the user's will). Someone linked bittorrent's work on=20
latency based fallback for congestion control. I think that is an=20
awesome piece of work. However, not all p2p applications do this, and=20
some even install and work in the background without customers knowing.=20
This gives the perception to the customer that things are slow and not=20
working right. We care what our customer's think, so we absolutely hate=20
such products as we can see the bandwidth usage itself, but helping a=20
computer illiterate customer fix the problem without them spending money=20
at a computer tech is difficult at best.


Jack




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