[12909] in North American Network Operators' Group
CCBSs
daemon@ATHENA.MIT.EDU (Per Gregers Bilse)
Sat Oct 18 11:45:25 1997
From: Per Gregers Bilse <bilse@EU.net>
Date: Sat, 18 Oct 1997 17:28:02 +0200
To: nanog@merit.edu
This is a rather non-topic issue, but I can't think of any other place
where people would probably be somewhat extensively familiar with the
issue.
To what extent do people use complete all-in-one so-called Customer
Care and Billing Systems, like Portal, Kenan, and similar? Any
particularly good or bad experiences, including comparisons vis-a-vis
purpose-made systems developed in house?
Off-line replies invited/encouraged; if there are indications of
general interest, I'll produce a summary (anonymized upon request) to
the list (gee, how old-fashioned). It would be very useful if you
could include indications of number of invoices produced as well as the
number of different products/items in the system.
Thanks.
--
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