[12872] in North American Network Operators' Group
Re: [NOOP] 24x7 NOC..
daemon@ATHENA.MIT.EDU (Todd Graham Lewis)
Sat Oct 11 18:04:57 1997
Date: Sat, 11 Oct 1997 17:59:30 -0400 (EDT)
From: Todd Graham Lewis <tlewis@mindspring.net>
Reply-To: Todd Graham Lewis <tlewis@mindspring.net>
To: nanog@merit.edu
cc: inet-access@earth.com
In-Reply-To: <"kp_KsD.A.NXF.EBDN0"@mirror.mindspring.com>
The way our NOC does it is:
- alternating between 3 and 4 days per week
- 12 hours per day
- two people per shift
This makes for an average of 42 hours per week and a four shifts of
two people, or a staff of eight. Keeping a ringer in the rotation is
probably not a bad idea either, and of course fnord! a manager is needed,
bringing the total to ten. This is not my department, so I'm not the
expert I pretend to be.
--
"I always drive properly. A bit fast, perhaps, but always with consummate
skill and a natural feel for the road that even cops recognize. No cop was
ever born who isn't a sucker for a finely-executed hi-speed Controlled Drift
all the way around one of those cloverleaf freeway interchanges." -- HST
