[126973] in North American Network Operators' Group
Re: Nato warns of strike against cyber attackers
daemon@ATHENA.MIT.EDU (Michiel Klaver)
Wed Jun 9 10:44:03 2010
Date: Wed, 09 Jun 2010 16:43:49 +0200
From: Michiel Klaver <michiel@klaver.it>
To: NANOG <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
-------- Original message --------
> Generally speaking, nobody wants to be the cop that makes that call.
> Theoretically an ISP *might* be able to do that, but most are unwilling,
> and those of us that do actually play BOFH run the risk of losing
> customers to a sewerISP that doesn't.
Our experiences from the Dutch ISP market indicate otherwise, customers are
more than happy to be informed they might have been infected by a
virus/worm. Most customers are too afraid of loosing valuable documents due
to a file-eating virus for example, or afraid of loosing connection to the
internet entirely and appreciate it to get an opportunity to do some
clean-up when placed in quarantaine vlan. They even will recommend you, and
your reputation as ISP-with-clue will increase.
To stay on-topic, this is one of the first steps to prevent hosts in your
network attacking NATO and decrease the risk of being disconnected by them.
Commercial products that might assist you:
http://www.quarantainenet.nl/?language=en;page=product-qnet
Michiel Klaver
IT Professional
